At Jurjis Jarvis, we want your shopping experience to be simple, smooth, and stress-free. From placing your order to receiving your package, we’re committed to keeping the process clear and making sure your order reaches you safely.
Once you place an order through our website, you’ll receive an order confirmation by email with your order details.
Please make sure your shipping and contact information is accurate before completing your purchase. If you notice an error in your order information, please contact us as soon as possible so we can review whether a change can still be made.
Orders are carefully reviewed and prepared for shipment after they are received.
Processing times may vary depending on the product, order volume, and availability. If there is any unexpected delay with your order, we’ll do our best to keep you informed.
Please note that placing an order does not guarantee a specific delivery date unless otherwise stated on the product or checkout page.
We currently offer delivery within the United States.
Once your order has been shipped, you may receive a shipping confirmation with tracking information when available. Delivery times can vary depending on the destination, shipping method, carrier, weather conditions, and other circumstances outside our control.
We recommend checking your tracking information for the most up-to-date delivery status.
Customers are responsible for providing a complete and accurate delivery address at checkout.
Jurjis Jarvis is not responsible for delays or delivery issues caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If you need to update your delivery address after placing an order, please contact us as soon as possible. While we’ll do our best to help, we cannot guarantee that address changes can be made once an order has entered processing or shipment.
If your order has not arrived within the expected delivery timeframe, please check your tracking information first.
If you still need assistance, contact us with your order number and shipping details, and our team will be happy to look into it.
For packages marked as delivered by the carrier but not received, we recommend checking around your delivery location and contacting the carrier first. If you still cannot locate your package, please reach out to us and we’ll do our best to assist.
If your package arrives damaged, please contact us as soon as possible with your order number and clear photos of the package and the item received.
We’ll review the issue and work with you on the appropriate next steps.
If you have any questions about your order or delivery, please contact our support team. We’re happy to help you with your order and provide any available updates.
Thank you for shopping with Jurjis Jarvis.
